By Matt Hoffman JUST ASK: A simple way to gather feedback is to have employees ask guests, “Is there anything else I can help you with?” SOLICIT OPINIONS: Written surveys are good tools to find out what your customers are thinking. Whether your restaurant is still in an economic slump or your sales have been skyrocketing, you know things can change in an instant. That's why you need to regularly check the pulse of your business and find out if your employees and customers are ...
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