State of the Industry Report 2003 Full Service Takes A BIGGER BITE! Recession, terrorism and the threat of war loom large. Nevertheless, most–particularly those in full service–remain guardedly optimistic about the year ahead. Last year at this time the editors of RH predicted that 2002 would be "The Year of Comfort," comfort referring to the population’s desire to embrace the simple, familiar things in life as a coping mechanism for the recession, terrorism and turbulence then troubling ...

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