Despite the sluggishly improving economy, customers aren’t flocking back to restaurants en masse, as numerous reports and studies have shown this year. But even more alarming, according to a recent survey of 7,000 consumers from Market Force Information, fewer customers are trying out casual-dining restaurants. Just 11 percent of consumers reported visiting a new casual dining chain in the past 90 days, while last year 27 percent had tried one in the last 30 days. Of those ...

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