Apr 11, 2014

Build a better restaurant marketing plan, part 2

Find out the elements of a good marketing kit for a restaurant....More
Dec 19, 2013

Acknowledge and appreciate your supply partners

Acknowledge the dedication, hard work supply partners bring to the table that continue to make us successful....More
Jul 03, 2013

Use farming technique to boost catering sales

By picking a well-targeted group and staying in front of them on a regular basis, you make yourself the first person thought of when a need arises....More
Apr 28, 2014

5 steps for writing an effective job description

An incomplete and out-of-date job description could lead to discrimination lawsuits....More
Jun 04, 2014

Hashtags: What you need to know

Advice on the dos and don'ts of hashtags....More
Aug 01, 2014

Goal setting is a first step toward better results

The concept of my book The Accidental Salesperson is that everything in life is sales. Each part of your restaurant, from the kitchen staff, to the hostesses, to the servers and bartenders, is part of a sales organization. So, you can use similar sales management tools and techniques to see success in your restaurant....More
Jul 18, 2013

Even when you’re not training, you’re training

Leading by example is the most important training technique any person within the restaurant can present....More
Sep 03, 2014

Ordering and receiving: The right way, the wrong way, part 1

Purchasing and receiving are essential functions for any restaurant. It pays to pay attention to both....More

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