Wendy Dimitri is the principal of The CRB Group, a full-service restaurant consulting group specializing in independent restaurant concepts. With more than 20 years of experience in the service industry in and outside of hospitality, Dimitri has a unique perspective on the culture of customer service training and hospitality. She understands that building exceptional dining experiences is the key to building repeat business, increasing profits and setting a restaurant apart from its competition. To learn more about Dimitri and The CRB Group, visit www.thecrbgroup.com.