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> Bob Krummert
Articles by Bob Krummert
Darden ends server section size experiment
A minor switch in Red Lobster’s dining room service setup, designed to trim labor costs, turns out to have major implications.
Maggiano's named favorite U.S. casual dining chain
Although P.F. Chang’s seems to dominate the results of a new consumer survey, Maggiano’s Little Italy gets the overall win.
Chicken wings: The boneless boom is on
Now that wholesale prices are back within the normal range, chicken wings, especially boneless ones, hold renewed opportunity for restaurants.
U.S., France lead world restaurant rankings
Momofuku’s David Chang hits Top 100 trifecta, Chicago’s Grant Achatz nabs prestigious Chefs’ Choice award.
High-end chefs elevate low-end seafood
In Chicago, so-called “trash fish” is about to get a makeover.
U.S. Hispanics not full-service fans yet
The fast-growing Hispanic demographic drives growth in some parts of the economy. But in restaurants? Not so much.
Trend watch: Why fine dining could fade
A survey suggests that the wealthiest U.S. households will cut back visits to upscale restaurant over the rest of this year.
Eco-friendly restaurants: What you can do about water
Ted’s Montana Grill pioneers a method by which restaurants that preach sustainability can back it up by purchasing water footprint offsets.
7 fruit trends for 2013
A leading market research firm explores the fruit category and finds several innovations full-service restaurant operators might adopt.
Study reveals what Facebook fans are worth
Combining interaction times and shared "likes" can put a dollar value on social media fans.
New California law takes aim at restaurant operators
Proposed legislation would put California’s restaurant owners on the hook for a laundry list of public health problems.
Mobile search holds key to customer dining decisions
The explosion of smartphone ownership means your restaurant now needs a strong presence on multiple online platforms, not just the Internet.
Nanny-state meddlers could boost your bottom line
Would you feel better about a NYC-style ban on supersized soda drinks in your restaurant if you knew you’d make more money with one in place than without it?
Max out your drink business on Cinco de Mayo
Craft is king in the cocktail world, but speed matters plenty on high-volume drinking days like Cinco de Mayo.
Chipotle fan fest: Free, fun, cool and effective
If you want to see the gold standard of restaurant brand-building in action, take a trip to one of Chipotle’s three “Cultivate” outdoor festivals.
Measuring social media success begins with a clear vision
Healthy industry on full display at NRA Show
Do your restrooms pass the customer sniff test?
Shandy category to boost bar business this summer
How to cultivate loyalty through a culture of success
Are you still working on that?
10 thoughts: Ryan McCaskey
Are your managers betraying you?
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